Mobile Hearing Centre

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The Mobile Hearing Centre: Enhancing Industrial Audiology Screening and Health Awareness 

The Mobile Hearing Centre (MHC) is a mobile audiology facility designed primarily to address the need for industrial audiological screening for factory employees and other relevant establishments. The MHC is also committed to promoting health awareness for public and company events. The MHC is fully certified with the Occupational Safety and Health Act Regulations 1994, Occupational Safety and Health (Noise Exposure) Regulations 2019, and the Department of Occupational Safety and Health (DOSH). 

In many industrial workplaces, employees are exposed to high levels of noise, which can lead to hearing loss and other hearing-related problems. Industrial audiology screening is essential to identify employees at risk of hearing damage and provide appropriate interventions to prevent further damage. Our hearing care professionals are highly trained and experienced in conducting hearing tests and identifying potential hearing problems. 

Mobile hearing centre

The MHC's state-of-the-art facility includes soundproof booths and advanced audiology equipment, which allows for the accurate and efficient diagnosis of hearing-related problems. Our team is dedicated to providing reliable and effective audiological services to ensure that employees are protected from the harmful effects of workplace noise exposure. 

In addition to industrial audiology screening, the MHC is committed to promoting health awareness in public and company events. Our team is available to participate in health awareness events, where we provide free hearing screenings to the public. We also provide educational materials to increase awareness about the importance of hearing health. 

The MHC is proud to collaborate with OHD, a leading provider of occupational health services. This collaboration allows us to provide a complete assessment of the employee's hearing health and other occupational health concerns. OHD's services include on-site medical examinations, medical surveillance, and compliance monitoring. Our collaboration with OHD ensures that employees receive comprehensive occupational health services to promote their overall health and wellbeing. 

The Mobile Hearing Centre is a vital resource for industrial audiology screening and health awareness events. With our state-of-the-art facility and experienced professionals, we are confident in our ability to provide exceptional audiological services to meet the needs of our clients. 

If you have difficulties getting to our centre, then worry not because the Mobile hearing centre can also visit you at your doorstep! The MHC is equipped with sound-proof room and audiometry instruments that will provide the same quality of service as hearing centres. Our hearing professional will be able to provide the following services from our Mobile Hearing Centre: 

  • Perform a hearing test for the subject
  • Provide a demonstration of how hearing aids work
  • Fits and dispenses the hearing aid immediately if you wish
  • Cleaning and maintenance of hearing aids

Contact us at 03-77259334 for industrial hearing screening and information on available slots.

Frequently Asked Questions(FAQ)

  1. What is MHC?

    A mobile audiology facility designed primarily to address the need for industrial audiological screening for factory employees and other relevant establishments. Besides that, if you have difficulties coming to the centres, MHC is available at your doorstep providing equipped sound-proof room and audiometry instruments that provide the same quality of service as hearing centres.
  2. What industries or workplaces can benefit from industrial audiometry testing?

    Industrial audiometry testing is valuable for a wide range of industries and workplaces where employees may be exposed to occupational noise. Some examples of industries that can benefit from industrial audiometry testing are manufacturing, construction, mining, transportation, oil and gas, military, agriculture, automotive manufacturing, utilities, entertainment industry, woodworking, textile manufacturing, chemical processing, warehousing, healthcare, education and many more.
  3. How frequently should industrial audiometry testing be conducted?

    The audiometric testing is a legal requirement for companies to include all employees exposed to the Noise Exposure Limit (NEL) as stipulated in the Occupational Safety and Health (Noise Exposure) Regulations 2019. For these employees, audiometric testing should be conducted annually.
  4. What does the testing process involve, and how long does it take?

    Testing:

    1. All audiometric testing shall be conducted by a trained audiometric technician at an approved mobile/static audiometric test centre (ATC).
    2. ATC can be either static or mobile; however, the service provider must be registered with the DOSH.
    3. An audiometric technician shall conduct a screening questionnaire to determine other factors which may affect the test results and the fitness of a worker for the test.
    4. Employer shall ensure that the audiometric testing shall be preceded by a period of quiet, that is, absence of exposure to noise of at least 14 hours without wearing any PHP.
    5. The audiometric test includes pure tone, air conduction, with test frequencies including 500, 1000, 2000, 3000, 4000, 6000 and 8000 Hz taken separately for each ear.

    Testing procedure:

    1. The audiometric tests are conducted in a quiet soundproof room.
    2. Earphones will be placed on.
    3. The earphones are connected to an audiometer that will deliver the tones and different sounds of speech to ears, one ear at a time.
    4. Employee/Subject needs to push the respond button every time when he/she hears a ‘beep’ sound.
  5. What types of hearing assessments are included in the industrial audiometry testing offered by MHC?

    • The hearing of employees exposed to noise can be monitored through regular audiometric examinations. Such testing in itself is not a preventive mechanism, and is only relevant in the context of a comprehensive Hearing Conservation Program (HCP). Any changes in hearing levels over time revealed by audiometry shall be thoroughly investigated as to their cause(s) and the need for corrective action.
    • An audiometric testing program shall be conducted to any employee exposed to Noise Exposure Limit (NEL). The employer shall conduct audiometric tests at no cost to the employees.
  6. How are the results of the audiometry tests interpreted, and what actions are taken based on the outcomes?

    1. If an employee has an abnormal audiogram, the attending Occupational Health Doctor (OHD) shall carry out a medical examination for that employee.
    2. The employer shall ensure his employees with abnormal audiogram undergo medical examination by OHD after receiving audiogram interpretation from the ATC.
    3. The medical examination consists of medical history taking, physical examination and other relevant investigations to diagnose or rule out any occupational or non-occupational auditory disorder.
    4. The OHD will conduct medical examination for all newly discovered hearing loss, hearing impairment or permanent standard threshold shift (STS).
    5. The OHD, after examining the employee, shall decide whether a referral is necessary for further management.
    6. The OHD and the employer shall notify any occupational related noise induced hearing loss (NIHL), hearing impairment and permanent STS.
  7. What are the potential consequences of untreated hearing loss in an industrial setting?

    Untreated hearing loss in an industrial setting can have various consequences, both for the affected individuals and for the overall workplace. Some potential consequences are decreased job performance, safety risks, strained interpersonal relationships, psychosocial impact, reduced productivity, increased healthcare costs, compliance and legal issues, impact on career advancement, financial consequences and overall workplace morale.
  8. How can employers and employees prepare for industrial audiometry testing?

  9. Is the MHC equipped to handle large-scale screenings for companies with a significant number of employees?

    Yes, it is fully equipped to handle large-scale screenings for companies as any number of employees is acceptable but it is limited to 70-100 pax per day and it depends on the Person-In-Charge of the company.
  10. Are the audiometry tests compliant with relevant industry standards and regulations?

    Yes, it is fully certified with the Occupational Safety and Health Act Regulations 1994, Occupational Safety and Health (Noise Exposure) Regulations 2019 and the Department of Occupational Safety and Health (DOSH). Besides that, MHC is a collaboration with OHD, a leading provider of occupational health services.
  11. What are the costs associated with industrial audiometry testing, and is it covered by insurance?

    The cost for industrial audiometric testing must be fully covered by the employer.
  12. Is there any follow-up support or counseling provided for individuals identified with hearing loss?

    1. Employer to notify occupational related permanent STS, HI & NIHL to nearest DOSH office within 7 days.
    2. Employee provided with PHP, if he has not been provided so.
    3. Refit & retain the employee in the use of personal hearing protectors (PHP) such as earplugs, canal caps or earmuffs.
  13. How can employers use the results of industrial audiometry testing to improve workplace safety and overall employee well-being?

    Employers can leverage the results of industrial audiometry testing to enhance workplace safety and promote overall employee well-being through a variety of measures. Some key strategies are Hearing protection programs, engineering controls, education and training, regular monitoring, workplace design, communication strategies, health and wellness programs, incentives for compliance, employee feedback and involvement, regulatory compliance and counseling and support.